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Choose Your Experience Service

Our One-time Onboarding & Integration Fee.

The Luxury Onboarding Experience™

$600

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This Covers:

  • Brand immersion and service‑standard alignment

  • Scenario and persona design

  • Behavioural scoring framework setup

  • Evaluator calibration

  • Executive‑grade reporting template configuration

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This is included in the service packages below.

(When you select an experience below, choose a start date at least 10 working days from today. When purchased, your service remains active for 30 days from your selected start date.)

  • The Signature Experience Visit™

    208 000NGN
    +700 000 NGN THE VIP ONBOARDING EXPERIENCE
    A Single On‑Site Mystery Evaluation
    Valable pendant 1 mois
    • Professionally designed experience scenario
    • Behavioural and emotional intelligence assessment
    • Brand alignment and service‑standard evaluation
    • Executive‑ready report with insights and opportunities
    • NDA included

  • The Digital Dialogue Experience™

    103 000NGN
    +700 000 NGN One‑Time Onboarding & Integration Fee
    A Single Chat & WhatsApp Evaluation
    Valable pendant 1 mois
    • Multi‑message interaction review
    • Response‑time and clarity analysis
    • Brand‑voice and written‑tone assessment
    • Annotated insights with evidence
    • NDA included

  • The Concierge Service Call™

    70 000NGN
    +700 000 NGN One‑Time Onboarding & Integration Fee
    A Single Phone Experience Evaluation
    Valable pendant 1 mois
    • Real‑world service enquiry scenario
    • Tone, clarity, and professionalism analysis
    • Product/service knowledge assessment
    • Clear insights and recommendations
    • NDA included

  • The Social Prestige Response Audit™

    105 000NGN
    +700 000 NGN One‑Time Onboarding & Integration Fee
    A Single Social Media DM Evaluation
    Valable pendant 1 mois
    • Multi‑step DM interaction
    • Response quality and escalation handling assessment
    • Brand‑voice and reputation‑risk analysis
    • Platform‑specific recommendations
    • NDA included

Multi-Experience Services

The Signature Experience Visit™

2 Visits / month
NGN 245,000

The Signature Experience Visit™

5 Visits / month
NGN 700,000

The Concierge Service Call™

10 Visits / month
NGN 1,300,000

The Concierge Service Call™

2 Calls / month
NGN 130,000

The Concierge Service Call™

5 Calls / month
NGN 330,000

The Signature Experience Visit™

10 Calls / month
NGN 625,000

The Digital Dialogue Experience™

2 Chats / month
NGN 200,000

The Digital Dialogue Experience™

5 Chats / month
NGN 500,000

The Digital Dialogue Experience™

10 Chats / month
NGN 1,000,000

The Social Prestige Response Audit™

2 DMs / month
NGN 205,000

The Social Prestige Response Audit™

5 DMs / month
NGN 510,000

The Social Prestige Response Audit™

10 DMs / month
NGN 1,000,000

Bespoke Enterprise Experience Intelligence.

Custom Programs (By Proposal)

For organisations with complex, regulated, or multi‑market environments, we design bespoke evaluation programs that integrate multiple channels and scenarios into a cohesive intelligence framework.

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These programs are thoughtfully engineered to align with brand standards, regulatory considerations, and leadership goals.​

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Custom engagements may include:

  • Multi‑channel customer journey evaluations

  • Regulated or compliance‑sensitive scenarios

  • Executive‑level benchmarking

  • Seasonal or campaign‑based evaluations

  • Cross‑market experience consistency analysis

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Bespoke programs are scoped privately to ensure precision, discretion, and relevance.

 

Investment typically begins from: $3,000 per month

Final pricing is determined following a private scoping consultation to ensure absolute precision and relevance.

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